Terms and Conditions
These are the terms and conditions of supply for products ordered on www.thespreeboutique.com (SITE). This is the privacy and cookies policy for www.thespreeboutique.com. The Site is operated by or on behalf of THE SPREE BOUTIQUE LIMITED, Companies House No. 13334718 (we, us and our) operating from DNS House, 382 Kenton Road, Harrow, Middlesex HA3 8DP, United Kingdom.
We reserve the right to change these terms and conditions from time to time by changing them on the Site, although no such change will affect any order you have already placed with us. These terms and conditions were last updated in April 2021.
Our role and how the Site works
We operate the Site as a platform for designer brands to sell their Products (Brands) directly to you.
When you purchase a Product on the Site, you buy the Product directly from the Brands through their Boutique.
When you purchase a Product from the Brand you enter into a legally binding contract directly with the Brand, not TheSpreeBoutique. Our role is limited to acting as agent for the Brand to conclude the sale of the Product on their behalf and to receive your payment; the delivery as well as returns and exchanges are managed directly by the Brand.
Where the Brand is the seller of a Product, though we may assist with certain practical issues on behalf of that Brand, we do not have any contractual obligations to you and you do not have any contractual rights against us regarding any Product sold on the Site by that Brand.
Ordering and availability
Products may be ordered by clicking on the items you wish to purchase and then following the prompts that will appear on-screen. You may check and correct any input errors in your order up until the point at which you submit your order by clicking the “Confirm and Check Out” button on the checkout page.
After placing an order, you will receive an acknowledgment from us that your order has been received. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to buy the Product(s) ordered. All orders are subject to acceptance by us and/or the Brand. We and/or the Brand are not obliged to accept your order and may, at our discretion, decline to accept any order. You do, however, acknowledge that by clicking on the “Confirm and Check Out” button, you enter into an obligation to pay for the Product(s). Where your order is accepted, this will be confirmed by sending you a confirmation (Order Confirmation). The contract between you and us and/or the Brand (as applicable) in relation to the Product(s) ordered (Contract) will only be formed when you we and/or the Brand send you the relevant Order Confirmation. After entering into the Contract, the Brand will be under a legal duty to supply you with goods that are in conformity with the Contract.
The Contract will relate only to the Product(s), which have been confirmed in the Order Confirmation. The Brand will not be obliged to supply any other Product(s), which may have been part of your order until such Product(s) have been confirmed in a separate Order Confirmation.
Your order will be fulfilled by the delivery date set out in the Order Confirmation or, if no delivery date is specified, then within 30 days after the date of the Order Confirmation, unless there are exceptional circumstances.
Your order will be delivered to the delivery address you specify when placing your order. A list of the countries we deliver to is available on the website and can be found in the checkout process.
Risk and ownership
The Product(s) ordered will be at your risk from the time of delivery. Ownership of the Product(s) ordered will also pass to you on delivery, provided full payment of all sums due in respect of the Product(s), including any delivery charges, has been received.
Price and payment
The price of Products is as quoted on the Site from time to time.
Prices include VAT/GST but exclude delivery costs depending on delivery location (if applicable), which will be automatically added (at the cost shown) to the total amount due. Prices and delivery costs are liable to change at any time, but changes will not affect orders in respect of which we and/or the Brand have already sent you an Order Confirmation.
You should be aware that online payment transactions are subject to validation checks by your card issuer and we and/or Brands are not responsible if your card issuer declines to authorize payment for any reason. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We and/or Brands are not responsible for this.
Consumer cancellation rights
The cancellation policy for products are dependent on the Brands, and will be available to you on the Brand page and/or when adding said product to the cart. Most products follow a standard cancellation policy where you may cancel a Contract at any time before your order is delivered and up to 14 days afterwards, beginning on the day after your order (in its entirety) is delivered to you. However, others have a different return policy which entails you informing the Brand directly regarding faulty or misfit products within 12-48 hours of receiving said products.
If you cancel, you will receive a full refund of the price paid for the Product(s) in accordance with the refunds policy for each individual brand.
If any Product you order is damaged or faulty when delivered to you or has developed a fault, you may have one or more legal remedies available to you, depending on when you make us aware of the problem, in accordance with your legal rights. If you believe, a Product was delivered damaged or faulty or has developed a fault, you should inform us as soon as possible, preferably in writing, giving your name, address and order reference. Nothing in this section affects your legal rights.
Whilst reasonable steps have been taken to depict Products as accurately as possible through the photographs and other images featured on the Site, the detailing (such as color, pattern and texture, etc.) you see on-screen will depend on your monitor or screen and, as such, may not exactly reflect the actual detailing of a Product when you receive it.
Any information on the Site regarding sizing of Products is included as a guide only. If you are in any doubt as to the size of any Product you require, we recommend that you contact us before placing an order.
Please remember that where you purchase a Product from a Brand, the legal contract for the supply and purchase of Product is between you and the relevant Brand. We have no control over the actions or omissions of any Brand.
Neither we nor the relevant Brand will be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under any Contract that is caused by events outside our or the Brand’s reasonable control.