FAQ's

This depends on the designers’ location and the shipping carrier they use. Please bear in mind that when you place an order, you’ll receive your item directly from the designer’s boutique. The designer chooses the shipping service. The delivery country, weight and volume of your product determine the cost of shipping. The cost of delivery is displayed and added at the checkout. When ordering from several designers, delivery costs will be charged for each shipment.

No, you do not need to set up an account; you can check out as a guest. However, creating an account allows you to easily track your orders and review your order history.

Customs policies vary widely from country to country, so you should contact your local customs office for further information. International shipping costs DO NOT include any import duties or taxes that may incur. Please note that, as the receiver, you are liable for all import duties, customs, and local sales taxes charged by your country – these charges may have to be paid to enable customs to release your goods. TheSpreeBoutique and its designers have no control over these charges and cannot predict what they may be.

After the designer ships your order, you will receive an email titled “Your Order Is on the Way” with the details of your order and a tracking button. You can also go to the selected carrier’s website to check the status of your shipments, by inserting the provided Tracking Number Remember, if you ordered from multiple designers, you will receive multiple Tracking IDs individually from each designer.

Once your order has been dispatched by the designer’s boutique, we are unable to redirect your delivery to another address. To avoid any delays in receiving your order, we suggest that you provide a suitable shipping address.

TheSpreeBoutique ships worldwide. However, the designers are the ones who determine the countries they ship their items to.

It’s up to the designer to include the taxes in their product prices. As a customer, you will only see the final price of each product.

We use multiple payment gateways to process all our transactions. At checkout, you will be redirected to a specific payment gateway brand to purchase your items. When you buy an item, a transaction between you and TheSpreeBoutique will be created for the amount of the item plus shipping.

We accept most major credit cards as well as PayPal.